There has been a growth of different mechanisms around the world for the initial notification and management of security incidents, but there has been relatively little discussion about the pros and cons of the best ways of doing so effectively. Arguably this is the crucial stage of security response, ineffectiveness here can be severely detrimental as to how well security (technology and personnel) can respond.

This webinar will discuss:
• The different approaches to initial incident management (such as Alarm Receiving Centres/Monitoring Centres/Intelligence hubs)
• The benefits and drawbacks of different approaches
• The potential futures of incident management

Chair: Professor Martin Gill

Panellists:
Suzette Po-Williams – Customer Service Manager, Central Monitoring Service
Samrendra Mohan Kumar – Co-founder & Managing Director, MitKat Advisory
Paul Miller – Managing Director, National Monitoring

A video and summary of this session is available here: https://www.theospas.com/2022/11/11/the-effective-management-of-security-incidents-is-security-maximising-its-potential/

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